Fur
and Feathers Woodcarving
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Fur
and Feathers Woodcarving |
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For mail orders paid by check
or money order, e-mail
us or give us a call at You can mail, FAX, or phone your order to us. Do not put charge card
numbers in e-mail - call us at 1-800-809-4286, Fax us at
E-mail address: We will be happy to answer your questions and help you with the selection of appropriate tools and supplies for your needs on our Customer Service line 1-217-529-4123. Be sure to include the catalog number, description, and quantity of each item when you place your order. For Visa and MasterCard orders you must include the account number, card expiration date, the 3 digit number from back of charge card - printed after the account number in the signature block, and the billing address for the charge card. No order will be shipped until paid in full. Orders over $500 must be paid with a money order. Illinois residents must include sale tax of 7.75%. We only accept orders from locations within the United States of America and Canada. Also, all shipments must be made to a location within the United States of America or Canada. We do not charge shipping based on the dollar value of an order. All shipping charges are based on the distance to be shipped, the weight of packages at the time of shipment, and the shipping method selected. Our minimum shipping charge is $7.20. We normally ship via United Parcel Service - Ground Delivery Service. Light weight orders may be shipped via United States Postal Service - Priority Mail. United States Postal Service - Priority Mail, Express Mail, or United Parcel Service - Next Day Air and Second Day Air are available upon request. Shipments to Hawaii, and Alaska will be US Postal Service - Priority Mail. For United Parcel Service you must have a street address - UPS does not deliver to post office boxes.
For mail orders paid by check
or money order, e-mail
us or give us a call at SPECIAL ORDER ITEMS We special order items that we do not stock for our customers. There are no refunds or exchanges on special ordered items. PRICES Most of our prices are well below manufacture's list prices. It is difficult for us to hold our prices in an increasing market -- but we try. We make all attempts to keep our item listings as up to date and error free as possible. We try to maintain our published prices, and not pass on increases to our valued customers. If we must increase any prices we will do out best to inform you at the time you place your order. "BOUNCED CHECKS" In order to recover bank costs, we will charge a $25 fee for all returned checks. BACK ORDERS Fur & Feathers always attempts to maintain a sufficient level of inventory to prevent having to back order any of our customer's orders. If this occurs, we always ship the same day that we receive the item from our suppliers. Shipping charges will be applied to all backorders. CUSTOMER SATISFACTION / RETURN POLICY Satisfied customers are very important to us. If you are not fully satisfied with your purchase, call us within 10 days. The item must be in its original condition. We will allow you to exchange it for the same or any other item, or we will refund your purchase price plus any taxes paid. No refund on shipping charges, special orders, and pattern books. If not returned within 10 days, you will be charged a late restocking fee of 10% of the item price. You are responsible for return shipping charges. We want you to be fully satisfied with your purchase. Carving tools and related products require care in use and storage. Use care and follow the manufacture's instructions. Fur & Feathers Woodcarving assumes no liability for injury, damage to the products sold, or incidental damage.
Date of last modification: Wednesday November 12, 2008 10:50:34 AM |
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Contact us at: carvers@fandfwoodcarving.com |